Support

Questions, problems, or feedback — here's how to reach us.

Contact us

Email us and we'll get back to you. Please include what you were doing, what you expected, and what happened instead — plus your platform (web, iOS, macOS, or the browser extension).

support@grepit.app

Common issues

The browser extension isn't saving

Captures go to your own node, not to a cloud service. Check that your node is running and reachable, then try the capture again.

Content isn't appearing

Your devices sync directly with each other. Give them a moment to reach one another, and confirm the device holding the content is online.

Data and privacy

Your files stay on your own devices. See our Privacy Policy for details, and the Terms of Service for the agreement covering use of grep.

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